Trouble Transferring Photos from Canon EOS R6 to Android Phone

[jhonndee]

I've been struggling to transfer photos from my Canon EOS R6 to my Android phone. It used to work seamlessly with the app, but now it doesn’t connect anymore. Could this be an issue with the app, my phone's settings, or the camera’s firmware? Are there alternative methods, like USB-C adapters or third-party apps, to get the transfer working again?

[John_Q]

Hello jhonndee,

I would recommend that you first, reset the wireless settings on the camera. In the camera WIFI (purple antenna tab) menu #2, select Reset communication settings, then select OK. I have included a link to our knowledge base article that will walk you through re-establishing the wireless connection below.

https://support.usa.canon.com/kb/s/article/ART177907?_gl=1*lh4f1j*_gcl_aw*R0NMLjE3MzMyNjMyNTMuQ2p3S0.....

[PhotoPete105]

Good evening! Have you tried to update your firmware on your R6 and updating the Canon Connect App? That may be what’s causing the issue. Pete