@rstephenson wrote:
The SX280 has just arrived in Australia. I have just returned my first camera because of the battery level indicator problem (Canon has a 14 day DOA policy in Aus) and found my second has exactly the same issue. I then found this forum. Canon Australia is unaware of any problem and told me to take the first back to the store because it was probably faulty. I'm hoping this can be firmware fixed. Like most who have found this problem I ran out and bought a spare battery. Unfortunately my 6 year old son's first school presentation can't be recorded again. The camera died after 3 seconds into it. The picture I should have then taken was the dirty look my wife threw me after I told her the battery went flat.
I've made a youtube video just in case anyone needs a reference when complaining. Hopefully the symptoms are common.
http://youtu.be/_yjS-mFPXhk
Thanks for the Youtube link, but when I sent a Youtube link to customer support in the US, I was informed that, because of security issues, they could not access Youtube links.
I contacted the vendor from whom I bought the camera and explained the issues I was having. I asked if I should request them to send another camera or just return the camera I have for a full refund. The vendor suggested I return the camera for a refund. Canon may be denying that a problem exists with the SX280, but this vendor is certainly not in denial. I am returning the camera with a prepaid shipping label for a refund. If Canon ever addresses the issue, great, but if they don't, I would rather not be stuck with a camera with severely limited video capabilities.
