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Canon m50 mark II shutter not firing

Tavo
Apprentice

I’ve had my m50ii for about three years now and it has never given me any issues until now. I was on a shoot like any other day until the shutter closed, didn’t open back up. I turned it off and on again after some time because I thought the cold weather got to the battery.

But after it turned back on, I realized I had a deeper issue. The camera did in fact turn back on, it would even run autofocus. The only issue was that the shutter just would not fire. I don’t know how else to explain it but it was just not taking the picture even though everything else seemed fine. 

I’ve tried everything: replacing the battery, switching out lenses, SD cards, enabled the touch screen shutter, and even reset the camera. Nothing works. 

I absolutely love this camera and all the lenses I’ve accumulated for it over the years and don’t want to get rid of it. Has anyone experienced a similar issue, if so, how did you fix it? 

2 REPLIES 2

Waddizzle
Legend
Legend

Do you have any accessories attached or connected to the camera?  Disconnect them.

Try using the camera in Green[A-+] mode. 

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"Enjoying photography since 1972."

I have no attachments on the camera, I’ve tried all 6 lenses I have for it, I put it in auto mode and still nothing. 

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