Powershot G5X Stops Videoing

[tsalagiman]

I purchased a used Powershot G5X a couple of years ago, and I've found that it shuts off while videoing. At about 16:00, the timer turns red and the camera stops videoing. When the timer turns red, I've tried tapping the shutter release button and pressing the video record button to try to keep the camera going to no avail. Tapping the shutter button has no effect on it, and pressing the record button stops the videoing. I am unable to find anything in the settings that would override it. Eco Mode and Powersave mode are both off, but the camera still stops at 16:30. Is there a way to keep the camera recording until I stop it?

[Tronhard]

Hi and welcome to the forum:

Some more details would be helpful.  You say you have had the G5X for a couple of years.  Have you been videoing with it successfully past that time slot successfully, or is it displaying this behaviour from the first attempt?

What is the size and specs of you SD card please.

Have you made any configuration changes to the camera AT ALL from the defaults?

[tsalagiman]

The camera has always shut off during videoing. The card is a SanDisk Imagemate 256GB. I couldn't find any other specs on it, sorry. I use auto settings for video, and in trying to override the auto shut off I turned off EcoMode and the power save. I haven't changed any other settings.

[Tronhard]

Have you formatted clean the SD card after each use or used the Del function?
Have you tried recording with a different card?

[tsalagiman]

No, I pull the card and use the card slot on my laptop to copy videos off. Once copied, I use the laptop to delete the clips from the card. I have never used the Del function on the camera. The card was formatted on its initial use, but not since.

[Tronhard]

That could be your first issue.  When files are deleted, they often create broken elements that build up and cause read/write errors.  So, as a first step, download any files you want to keep, get the card back into the camera, and format the card in the camera.   Do not just delete files, it creates risk.  Not sure this is your problem, but it's removing a risk 🙂

[tsalagiman]

That didn't fix it. The timer still turned red at 16:15 and terminated videoing at 16:26.

[rs-eos]

What is the size of the the 16 minute file? I'm wondering if it's close to 4 GB and if the card/camera combination doesn't support larger files.   Although I think some equipment will just start recording to a new file and not stop recording completely.

[tsalagiman]

It's 3.99 GB. It would be nice if it would just start recording to a new file rather than stop.

[rs-eos]

Yea, that's too coincidental to not be the 4 GB limit you're hitting.  When you format your cards, are you formatting them in the camera?  I don't recall seeing such a limit mentioned in the manual for your camera, but perhaps if you formatted it with your computer, it may have selected a format that is limited to 32-bit file sizes (4 GB).

Do try to format the card with your camera instead and see if the 4 GB limit still stands.

By the way, what computer are you using?