PowerShot SX 740: Flash not working

[Byang]

Hello, I bought the canon sx 740 and used it for a couple a months but suddenly the flash stops firing. I have reset the setting and made sure the flash option is on but nothing still works. Everytime I tried to take pictures in dark settings, the flash would only say busy and not firing. Is there anything I can do? My camera works fine and the only problem is the flash. 

[John_Q]

Hello Byang,

I'm really sorry to hear that your flash no longer fires. Let's see if we can force the flash to fire. Set the camera to the P shooting mode. Press the [flash lever] to raise the flash. Press the right directional button and choose the [FLASH ON] (lightning bolt without the A) mode. If the flash still does not fire, then unfortunately, there is a problem with the flash. Please follow the link below to access our online repair portal to arrange for service:

https://mycanon.usa.canon.com/signin