G5X LCD Screen Malfunction

[Mike74]

When I turn on my G5X PowerShot camera, the LCD screen flashes on for about 1 second and the shuts itself down.  I can still use the viewfinder to look at menu, playback and other such features.  Does anyone know why the screen is malfunctioning and how to fix it?

[John_Q]

Hello Mike74,

I'm sorry to hear that you are having an issue with your camera. Let's try resetting the camera to factory default settings. This can be found in the Menu under the wrench menu tab #4. Try cleaning the battery contacts with a clean, soft microfiber cloth. Dirty contacts could cause an issue like this. Do not use any kind of solution when trying this. You can try a separate battery as well to see if that helps. If the issue persists, then you would need to send the camera into our factory service center.