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canon elph 100 keeps going black


ive had this camera for multiple years but its been off for about 4 yesterday i turned it on with a new batter and sd card and tried to take a picture but whenever i press the button it goes completely black and the only way it turns back on is if i reset it or press the play button on the bottom sometimes it’ll take the picture and show the saved screen but then itll go black and ill have to restart the process and the picture wont save it is a canon elph 100



Thanks for letting us know what's going on with your camera. The Elph 100 HS is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!

You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.

Hope this helps!

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