02-07-2017 03:50 AM
02-07-2017 05:27 PM
Hi Sammy121,
Thank you for posting.
If you're able to do so, I recommend that you reset your camera to its default settings. To do this, turn your camera on, then press the MENU button.
When the menu appears, navigate to the "Settings" tab, then scroll down to "Reset All" and press the FUNC SET button. On the next screen, choose OK, and press FUNC SET, once again.
If your camera still malfunctions, please contact our Technical Support Team. For contact options, please use this URL: http://Canon.us/ContactCF
02-07-2017 11:06 PM
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
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