10-22-2020 09:03 AM
I have a Canon PowerShot SX720 HS that will not connect to my computer any longer. I have Windows 10. I even tried deleting my computer from the camera and reentering but it searches and comes back with "connection failed". Until yesterday, it had no issue connecting. Any help is appreciated.
10-22-2020 02:05 PM
Is there any chance that Win10 or some other software has auto-updated in the last day or two?
10-22-2020 03:26 PM
It is possible as I found my computer had rebooted the other day. What might I check, that could have changed, to cause this?
10-22-2020 05:10 PM
You might consider doing a System Restore which will return Win10 settings to a point prior to any recent updates. If your camera connects properly after doing so it points to the software update(s) as being the most likely suspect(s).
10-22-2020 03:17 PM
Are you using a USB charging cable instead of a full USB data cable?
10-22-2020 03:25 PM
My apologies for not being clear. I am connecting via WIFI
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