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Canon PowerShot SX720 HS

TSeibel
Apprentice

  I have a Canon PowerShot SX720 HS that will not connect to my computer any longer.  I have Windows 10.  I even tried deleting my computer from the camera and reentering but it searches and comes back with "connection failed".  Until yesterday, it had no issue connecting.  Any help is appreciated.

5 REPLIES 5

BurnUnit
Whiz
Whiz

Is there any chance that Win10 or some other software has auto-updated in the last day or two?

kvbarkley
VIP
VIP

Are you using a USB charging cable instead of a full USB data cable?

My apologies for not being clear.  I am connecting via WIFI

It is possible as I found my computer had rebooted the other day.  What might I check, that could have changed, to cause this?

You might consider doing a System Restore which will return Win10 settings to a point prior to any recent updates. If your camera connects properly after doing so it points to the software update(s) as being the most likely suspect(s).

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