Canon PowerShot G7X Mark III missing the battery icon

[zenaro147]

Hi,

I recently buy a Canon G7 X MK3, but I noticed that it's missing the battery icon.

I tried to press the INFO button a couple times, but didn't work.

Is there a way to show this icon?

The camera is already running the firmware 1.3.2

[kvbarkley]

It should be there. Are you using a Canon battery?

[zenaro147]

Yeah. I tested with a SX740 HS and it shows the icon. But both batteries didn't show the icon on G7X

[p4pictures]

Genuine Canon batteries will show the icon. If you purchased additional batteries for the camera is is possible they are not Canon genuine batteries, as there are quite a lot of "compatible" batteries that actually aren't 100% compatible and in such case the camera might not show the battery status.

[zenaro147]

I can try to get another battery.

But it's strange since both batteries came with the camera (one with the G7 X and the other with the SX740 HS)

Both batteries works with the SX740 HS and shows the icon. But doesn't show on G7X. 

The battery on the left came with the SX740 HS. The battery on the right came with G7 X.