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Canon G7X Mark iii Err60

Olivialivernois
Apprentice

Hi! In need of help/opinion. I was on a trip and was using my camera normally. It was in my purse and the purse fell a small distance onto padded ground. Since then, the lens won’t open. The screen says Err 60, lens error will shut down automatically restart camera. When I turn it on, sometimes it will not open, sometimes it will open a small bit (pictured) but then retract. I went to camera store and they said it is probably a mechanical issue. Another store said it’s not worth getting it fixed. Does anyone with experience have any insight into what I should do or what might be wrong with it?

IMG_1248.jpeg

3 REPLIES 3

kvbarkley
VIP
VIP

Sounds like you got good advice. You can certainly send it to Canon to see what they say about it. But I think it is time for a new camera.

Thank you for the reply! Does this happen with canon G7x cameras? Like all the sudden it just stops working? Because it was working great up until then

kvbarkley
VIP
VIP

I don't know, but a sufficiently hard mechanical shock can damage any camera.

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