Can't connect PowerShot SX740 HS to my Mac to download photos

[Danny]

Thanks for joining the conversation, Annie1hb!

So that the Community can help you better, we need to know exactly which Canon camera model you're using, how you're trying to connect it to your Mac, and what version of macOS is running on it. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

[Annie1hb]

 I'm running Sequois 15.7.1 and using USB cable to connect my SX740HS.. I think the problem is a 32 bit-app that is no longer supported and I don't know how to proceed to regain download capability with camera. Thanks for any help you can provide. 

[jrhoffman75]

---

@Annie1hb wrote:

 I'm running Sequois 15.7.1 and using USB cable to connect my SX740HS.. I think the problem is a 32 bit-app that is no longer supported and I don't know how to proceed to regain download capability with camera. Thanks for any help you can provide. 

---

When you connect the camera open Apple Image Capture. It should see your camera.