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New Contributor
Posts: 1
Registered: ‎02-04-2019

printing problems

I have a canon color imageclass mfb23cdw connected through wifi using a mac. Everytime a send a print job it sits in the computer. Sometimes when I close the computer in frustration the print job then prints. I do not want to keep waiting until I close out, and chance that it won't print then.

Product Expert
Posts: 674
Registered: ‎09-30-2013

Re: printing problems

Hi Lockwoodah.


We will need a little more information. Just to confirm, do you have the MF632Cdw? Also, what is the distance between the printer and the wireless router?


We look forward to your reply. If you need immediate assistance with this issue, please call us at 1-800-OK-CANON (652-2666), Monday - Friday 10:00 a.m. to 6:30 p.m. ET (excluding holidays).

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