01-26-2021 12:06 PM - edited 01-27-2021 03:26 AM
Hi all,
maybe I have changed the default System Manager ID or PIN by mistake
how can I reset them without formatting?
thanks, bye
mf
Solved! Go to Solution.
02-04-2021 12:42 PM
an update:
we have tried to access directly from the printer with the default credentials (system manager D and PIN) and it works!
then the credentials are still the same and they are ok
My probllem is that I can't reach the printer via browser: giving the same credentials in input I get the error "bad credentials"
how is it possible?
is there a way to solve it?
thanks to all
mf
01-27-2021 02:49 AM
anyone can help me?
01-27-2021 08:10 AM
Hi, mfran2002!
Thanks for posting on our forum! This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
01-27-2021 08:49 AM
thank you Danny, sorry for bothering
I will wait for some reply
have a nice day too!
02-04-2021 12:42 PM
an update:
we have tried to access directly from the printer with the default credentials (system manager D and PIN) and it works!
then the credentials are still the same and they are ok
My probllem is that I can't reach the printer via browser: giving the same credentials in input I get the error "bad credentials"
how is it possible?
is there a way to solve it?
thanks to all
mf
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