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imageCLASS MF753Cdw won't print without choosing "LTR/Plain 2" option

zorbpierce
Apprentice

Cannon MR753Cdw   after working just fine for months, several weeks ago I started getting an error message on the printer screen every time I printed a page.  That message was "Load Paper Drawer 1 LTR/Plain 1".  There was only one lighted option on the screen "LTR/Plain 2".  Pushing that causes the print job to actually print.

However, every time I want to print something, I need to go through this -- get up, walk to the printer, push the "LTR/Plain 2" option, get my print job, and then do the same thing every time I print something.

BUT this only happens with my Windows computers.  Printing from the Mac ==> no error message at all.

 

 

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