imageCLASS MF753Cdw won't print legal-size single-sided Excel documents

[BobH1127]

I recently purchased a Canon Color Imageclass MF753cdw printer. It works great except I cannot make it print

legal-size Excel documents single-sided despite the printer and Excel set to single-sided printing. Any suggestions?

[pauljdurack]

Is your issue that you can't print at all, or are your legal-size docs not printing across the entire page width x height? If the latter, I am having issues with an MF751Cdw and US Letter (8.5 x 11 inch) paper sizes not printing to the full width (it's truncating at 8.27 inches). I've noted my issue here

[BobH1127]

It prints fine but regardless of the settings in Excel or on the printer set to single page, it prints duplex when I want it single page printing.

[Hector]

Hello,

The issue would point to a problem with the driver that's installed or a driver/program setting. We would be happy to assist, but we would need some additional information to assist further. You can reply to this message with the information below and we can provide some troubleshooting steps or suggestions. For a more immediate resolution I would suggest contacting support over the phone at 1-800-652-2666. Our agents would be happy to assist and would be able to check all options/settings.

1.What version of the Mac or Windows operating system are you using on your computer?

2.Are you able to print single sided from a different program?