imageCLASS MF743Cdw How to set Paper Tray Default

[MMMHouston]

I have a relatively new Canon ImageclassMF743cdw.  I print from my personal and my work laptop.  Several days ago, I used the multifunction paper tray for the first time to print a legal size letter. Since then, I cannot get the printer to automatically print to the other tray (the one with 8 x11 paper).  It beeps, makes me select the paper tray and then it will print.  This makes me crazy since I hadn't changed any settings on the machine.  I have checked all the settings and Tray 1 (letter) is the default.  What am I missing?  Anyone else have this issue?  I want it to automatically print to Tray 1.

[Darius · Accepted solution]

Hi MMMHouston.

First, verify that the paper size is set correctly for the drawer:  https://oip.manual.canon/USRMA-3547-zz-SSM-740-enUS/contents/devu-basicope-papers_pset-psize_ptype-p...

Next, ensure the Paper Source options match in the printer's driver (on the computer).  If there is a conflict, the settings on the computer will override the settings on the printer, which may cause the printer to require you to confirm paper settings manually.

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[anncanon1]

This did not work for me.

[CP1]

I have wasted so much damned time on this. the page, the computer, the printer set to legal ...everything saved .. still won't print correctly. Garbage

[Stephen]

Hi, CP1!

Welcome to this four-year-old thread! You'll want to verify you have the current drivers and software installed from our site here: https://canon.us/MF743Cdw 

If everything is current and you still need help, call support at 800-OK-CANON (800-652-2666) during the week.