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Error #806 with SMTP on Canon i-SENSYS X C1333i printer

THNKAdmin
Apprentice

I have configured the printer via Remote UI with the following settings:

SMTP Server: smtp.gmail.com
E-Mail Address: printer.user@company.com
Use SMTP Authentication (SMTP AUTH): ON
User Name: printer.user@company.com
Password: password_here

SMTP TX port changed to 587 (didn't work on default port 25 neither).

When I run a "Check SMTP Connection" test via Remote UI, I get a "Connection to the server was successful." message. However, when trying to scan and send to one of the addresses saved in the address book, I get the #806 error.

The printer has it's dedicated IP on our wireless network. Regular printing works well. 

1 ACCEPTED SOLUTION

THNKAdmin
Apprentice

Solution: enabling "Use TLS for SMTP TX" solved it. 

View solution in original post

1 REPLY 1

THNKAdmin
Apprentice

Solution: enabling "Use TLS for SMTP TX" solved it. 

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