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imageCLASS MF644Cdw Ventura "no available scanner found"

nerdo
Apprentice

Screenshot 2023-06-22 at 2.02.03 PM.pngScreenshot 2023-06-22 at 2.02.12 PM.png

OS X Ventura

MFb644Cdw works as a printer but not a scanner. Deleted the printer, deleted the drivers, restarted, installed the latest software and drivers, same message.

Vuescan doesn't work with it either. 

1 REPLY 1

Stephen
Moderator
Moderator

If you've reinstalled the software & drivers from the site HERE, and you're still having issues, just call support, and they'll walk you through troubleshooting. Help is at 800-652-2666, Monday through Friday, from 9am to 8pm (ET). 

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