01-24-2023 04:25 PM
Afternoon all, I have a printer that was setup 2+ years ago and need to change a scan-> email setting but I need the admin PIN. I had notes but it's saying it's not correct. So, on the browser when you go there the "forgot" link says contact Canon support, yet since the printer is > 1 year I guess I am left with the FAQ or forum.
So not sure how to proceed as I can't contact support but is my only option to factory reset?
Thanks for any help on this.
02-24-2023 04:32 PM
For help with resetting the admin pin, you can contact support over the phone at 1-800-652-2666. To contact support the printer would need to be registered to a MyCanon account.
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