02-07-2023
06:35 AM
- last edited on
02-07-2023
09:05 AM
by
Danny
Hello,
Can anyone tell me why my printer is printing like this? I have tried everything I can think of. I cropped the top off on purpose to not show my clients information but you get the idea how it is printing.
02-28-2023 03:57 PM
Hello JP42227,
The issue could be caused by the hardware or the toner cartridges in the printer. In this situation I would suggest starting with reseating the toner cartridges and gently shaking them to make sure the toner is evenly distributed. After that, you can try cleaning the fixing assembly and the ITB using the steps in the link HERE. If that does not resolve the issue, you can also try a gradation adjustment from the operation panel on the printer.
03-22-2024 12:18 PM
Hi! I have tried these steps several times. My printer is still printing like the image above in the original question.
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