imageCLASS MF642Cdw Dull Printing

[Jp42227]

Hello,

Can anyone tell me why my printer is printing like this? I have tried everything I can think of. I cropped the top off on purpose to not show my clients information but you get the idea how it is printing. 

[Hector]

Hello JP42227,

The issue could be caused by the hardware or the toner cartridges in the printer. In this situation I would suggest starting with reseating the toner cartridges and gently shaking them to make sure the toner is evenly distributed. After that, you can try cleaning the fixing assembly and the ITB using the steps in the link HERE. If that does not resolve the issue, you can also try a gradation adjustment from the operation panel on the printer.

[lallen]

Hi! I have tried these steps several times.  My printer is still printing like the image above in the original question.