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imageCLASS MF632C/634C scan error message

rdefuria
New Contributor
Suddenly, when I use Canon MF Scan Utility and select "PDF Document Scan" button for my "Canon MF632/634_409F38943CB5" product, I get the following error.
 
MF Scan Utility settings shows the Paper Size is set to Letter.
 
And I am scanning a letter-sized document from the feed tray (though scanning from the scan bed yields the same results).
 
I swear this is a recent occurrence.
 
Thoughts?
 
Selected paper size is larger than physical scanning area. Cropping will occur. Continue?
 
 
10 REPLIES 10

Nik2018
New Contributor

Yes, happened to me too.

I've been use Canon 731c  for many months with NO problem

Then update to NEW SOFTWARE .... Now  many problems follow

1) ... This paper warning ...

  I have to run up and down between Printer and Computer which is very BAD

  I don't have to that before software update.

2)... Scan to Email --- WON'T WORK anymore ..... WHY  WHY WHY ...??

  I scaned to my Gmail with ease before ...  Now I can't do it

  . . . .  and I can't do it for years now.

....

  I don't understand why change when the printer run great with NO PROBLEMS.

  After software update .... The Canon Printer goes  BAD .....!!!

  I tried to erased everything .... every canon drivers and reinstall an OLD DRIVERS that came with the printer.

  ..... BUT .... Problems won't go away.

  Now I gave up ...  just use my  $70 HP to scan to Email 

  HP Printer  cost less 5 +  times less and working GREAT ....!!!

  When canon will come out with NEW & BETTER softwares to fix these problems ...? .... WHEN ..??

  

  ....