cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

imageCLASS MF455dw Canon Tech Support

MGLCANON
Apprentice

TECH SUPPORT - DOES CANON CARE ABOUT ITS CUSTOMERS

Besides the fact I had to jump through 1000 hoops to register and all that, the printer will not work. This is a BRAND NEW printer an MF455dw, and it is not working.

Canon, please stop overcomplicating support.

If this persists, I'll just take the thing back. This is ridiculous and I am not happy one bit.

4 REPLIES 4

Greetings,

Sorry you aren't happy.  Not sure what the issue is.  If you'd like for us to try and help, please tell us about the problem, The following will also be helpful:

How the printer is connected and to what?

Your OS - Windows/Mac, (version and build)

Any error messages? If applicable.  Plus anything else that might help others understand or reproduce the issue.

~Rick
Bay Area - CA


~R5 C (1.0.3.1) ~RF Trinity, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring

~6D2 (v1.1.1) Retiring ~EF Trinity, others ~DxO PhotoLab Elite ~Windows10/11 Pro ~EVGA RTX 3080Ti FTW3 Ultra ~ImageClass MF644Cdw ~Pixel6 ~CarePaks Are Worth It

Danny
Moderator
Moderator

Hi, MGLCANON, and thanks for posting.  While we encourage everyone to register their Canon gear, it's not required to get support for imageCLASS printers.  Our imageCLASS tech support team is just a phone call away.  They're open Monday through Friday at 1-800-OK-CANON (1-800-652-2666).

We hope to talk to you soon!

That is not true.  I called that number and says no support other than what you cna find online!

Alignedhc
Apprentice

I have the same problem with the support. On line only. Not helpful at all. 

Announcements

03/30/2023: New firmware updates are available.

EOS R3 - Version 1.4.0

EOS R5 - Version 1.8.1

EOS 1DX Mark III- Version 1.7.1

Speedlite EL-1 - Version 1.0.2

03/30/2023: Product Advisory for EF50 F1.2 L USM

03/30/2023: Product Advisory for EOS R10


03/28/2023: New firmware version 1.0.3.1 is available for EOS-R5 C
03/14/2023: New firmware version 1.8.1 is available for EOS R6
02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version 1.0.5.1 is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.