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imageCLASS MF229dw Cannot clear error message after paper jam

kmholet
Apprentice

In my Imageclass 229dw, I got and cleared a paper jam.  The machine now won't print.  It is stuck on step 7: "Close the toner cover and Lower the Control Panel".  How to reset the printer?  Or is a sensor bad?

 

2 REPLIES 2

jrhoffman75
Legend
Legend

Sometimes removing power cord and cycling power button clears stuck messages. 

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

Yes, thank you, JR.  I first tried just recycling power, then I tried the power cord.  Both a no-go.  My scanning function still works.

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