08-19-2024
09:38 AM
- last edited on
08-20-2024
12:07 PM
by
Danny
Hi there
I have a canon printer LBP 623 cdw and I put a toner to the cartrige after is finished the ink. but when I try to print its just print yellow and black only.
where is the problem?
08-19-2024 10:28 AM
Hello!
So that the Community can help you better, we will need to know more information:
• Do you see any error messages?
• Which version of Windows or macOS are you using?
• How do you connect to your printer (USB or WiFi)?
Any other details you'd like to give will only help the Community better understand your issue.
If you're in the United States, and this is an urgent support need, please click HERE to visit your My Canon Account to discover your personalized support options.
If you're outside the USA, please click HERE to find support options in your country.
Thanks, and have a great day!
08-19-2024 11:53 AM
thanks for replying me
1.no there is no error message
2., my operating sys is Win 10
3. I connect through wifi.
08-19-2024 04:13 PM
any help please
08-19-2024 04:27 PM
08-19-2024 04:29 PM
thank you sir
but you replyed
can you help me in my issue?
07/01/2024: New firmware updates are available.
06/06/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.4.0
Speedlite EL-5 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.1.0
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.