08-31-2022 12:26 PM - last edited on 09-06-2022 10:03 AM by Danny
I set up my new printer but the page is printing gray. The words are printed just fine but the background is not coming out white. It's gray. It has brand new toner. Any help is greatly appreciated!!
Jessica
09-20-2022 03:16 PM
Hello JessieJ74,
We would be happy to assist with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below, we can provide some assistance.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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