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iPF 8400s cancels all print jobs sent from network

MarkSauls
Apprentice

My iPF8400s wide format printer has started canceling all print jobs sent via the network.

I can print when plugged in via USB

not sure what to do?

I've deleted printer, downloaded and reinstalled driver program.

when installing the setup doesn't "see" the printer but it accepts it when i manual key the IP

I can login to printer via browser on network and see the print jobs all say cancelled.

also restarted printer and PC several times.

Windows 10, 64bit

 

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi MarkSauls,

 

It is recommended that you contact Canon's Contact Center to speak with a Technical Support Representative for further assistance.  There is NO charge for this call.  Please dial 1-800-423-2366, Monday-Friday 8:00 am to 8:00 pm Eastern Time, excluding holidays.  A Technical Support Representative can determine the cause of the error and resolve it for you via phone.

 

 

 

 

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