Canon Community Canon Community
 


Reply
New Contributor
Posts: 1
Registered: ‎07-05-2016

i have a 4 month old cannon MB2320 that is displaying error code 5040..i have rebooted and unplugged

i have a 4 month old mb2320 maxify and its displaying error code 5040.  i have re-booted and unplugged and replugged several times and nothing is working

 

beth

Honored Contributor
Posts: 5,977
Registered: ‎11-13-2012

Re: i have a 4 month old cannon MB2320 that is displaying error code 5040..i have rebooted and unplu

http://ugp01.c-ij.com/ij/webmanual/ErrorCode/MB2300%20series/EN/ERR/5040.html

 

 

John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472, LRCC Classic
New Contributor
Posts: 1
Registered: ‎08-22-2016

Re: i have a 4 month old cannon MB2320 that is displaying error code 5040..i have rebooted and unplu

That link says to do exactly what OP said has already been done. 

 

I am also having this issue with the same printer and I have also done the suggested actions with zero results. 

 

Any useful information on this issue would be nice as my printer is only a few months old but now as useful to me a huge paper weight.

Highlighted
Honored Contributor
Posts: 5,977
Registered: ‎11-13-2012

Re: i have a 4 month old cannon MB2320 that is displaying error code 5040..i have rebooted and unplu

If you had done exactly what the link said you would have called service. What was their suggestion?

John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472, LRCC Classic
powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement