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error message: set paper again, set printer again

muskaansingh
Apprentice

keep getting the error message: set paper again, set toner again

the toner cover also isn't sitting properly for some reason. WhatsApp Image 2020-02-16 at 14.42.00.jpeg

please refer attached picture

 

model: ImageCLASS MF4320d 

3 REPLIES 3

Porcha
Rising Star

Hi,

 

Welcome to The Canon Forums, and thank you for your inquiry!

 

We appreciate your participation, however, we need to let you know that the Canon Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

 

If you live outside the United States, to go: https://global.canon and select your country or region for your support needs.

 

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

shadowsports
Legend
Legend

@muskaansingh,

 

Your printer will not operate with any of its panels open or ajar.  This has to be addressed before any other assitance can be provided.      

~Rick
Bay Area - CA


~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

the issue is that the printer panel doesn't close properly. probably the reason why the printer displays command to set printer again.

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