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New Contributor
Posts: 2
Registered: ‎02-16-2020

error message: set paper again, set printer again

[ Edited ]

keep getting the error message: set paper again, set toner again

the toner cover also isn't sitting properly for some reason. WhatsApp Image 2020-02-16 at 14.42.00.jpeg

please refer attached picture

 

model: ImageCLASS MF4320d 

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Moderator
Posts: 179
Registered: ‎08-20-2018

Re: error message: set paper again, set printer again

Hi,

 

Welcome to The Canon Forums, and thank you for your inquiry!

 

We appreciate your participation, however, we need to let you know that the Canon Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

 

If you live outside the United States, to go: https://global.canon and select your country or region for your support needs.

 

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

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Esteemed Contributor
Posts: 2,462
Registered: ‎11-19-2017

Re: error message: set paper again, set printer again

@muskaansingh,

 

Your printer will not operate with any of its panels open or ajar.  This has to be addressed before any other assitance can be provided.      

~Rick
Bay Area - CA
~6D2 ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 2080 FTW3 Ultra ~Pixma Pro-100
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New Contributor
Posts: 2
Registered: ‎02-16-2020

Re: error message: set paper again, set printer again

the issue is that the printer panel doesn't close properly. probably the reason why the printer displays command to set printer again.

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