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error 806 when scanning to email with D1620

seekerblue
New Contributor

 

I use Outlook on Microsoft office 365

 

My D1620 printer settings:

 

smtp server: smtp.office365.com

port: 587

encryption: TLS

 

my address: xxxx@outlook.com

 

destination address: xxxx@hotmail.com

 

I get a TX Result Report that indicates an error occured during the scan transmission.

 

I'm able to scan & send to email from my laptop, but I cannot perform the same function if I try the same procedure at the scanner.

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