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New Contributor
Posts: 1
Registered: ‎03-06-2017

can't enter to Network setting

Hello

 

I've new Canon MF628Cw Printer

I need to connect it to wirless network, but the network setting is not accessible. Please how can I solve this problem?

 

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Product Expert
Posts: 150
Registered: ‎03-01-2017

Re: can't enter to Network setting

Hi Muhammad,

 

When the setting "Enable Direct Connection" is "On", it prevents use of a wired LAN or any wireless LAN other than Direct Connection.  Which also means the wired LAN and wireless LAN settings are grayed out.  Is "Enable Direct Connection" turned on?  To check, please follow these steps:

 

1.  Tap <Menu> in the <Home> Screen.

 

2.  Tap <Network Settings>.

 

* If the logon screen appears, enter the correct ID and PIN using the numeric keys, and then press ID.

 

3.  Tap <Enable Direct Connection>.

 

4.  Tap <Off>.

 

5.  Restart the machine.  Turn OFF the machine, wait for at least one minute, and turn it back ON.

 

If you need immediate assistance and you're in the USA, please click http://Canon.us/ContactCF for our US-based support. If you're outside of the US, please click http://Canon.us/4xf7 for support options.

 

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