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New Contributor
Posts: 2
Registered: ‎02-19-2016

Re: Why is there a thin vertical line on the copy when I use the feeder?

Canon support traced the problem to the toner cartridges.  I was using off-brand toner.  As soon as I switched to Canon toner, the lines disappeared. 

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New Contributor
Posts: 2
Registered: ‎11-02-2016

Re: Why is there a thin vertical line on the copy?

I have a new ImageClass MF 229 dw.  I'm getting a black line on copies of documents coming from paper tray (not scanned or copied) and I'm using Canon toner cartridge.  How do I remedy it...it's irritating!

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New Contributor
Posts: 1
Registered: ‎11-18-2016

Re: Why is there a thin vertical line on the copy when I use the feeder?

 
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New Contributor
Posts: 3
Registered: ‎04-26-2017

Re: Why is there a thin vertical line on the copy when I use the feeder?

This appears like you are talking about the glass area vice the feeder...I am having the same issue and have cleaned the feeder and have changed the toner cartridge (which I dont believe is the problem because using the glass area does not give me streaks)...Any assistance with this is appreciated...
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Reputable Contributor
Posts: 861
Registered: ‎10-12-2012

Re: Why is there a thin vertical line on the copy when I use the feeder?

Hi, bobocomms!
 
To have a better understanding of your issue, please let everyone know the model of the printer you have.
 
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help via Email at http://Canon.us/SupportCF
 
Thanks!

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New Contributor
Posts: 3
Registered: ‎04-26-2017

Re: Why is there a thin vertical line on the copy when I use the feeder?

We have a D1320...If you lay the document on the glass I have no lines

but if I use the feeder it does have the lines...

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New Contributor
Posts: 3
Registered: ‎04-26-2017

Re: Why is there a thin vertical line on the copy when I use the feeder?

I found the problem...Googled the problem and came up with Slit Glass cleaning...Took a clean rag and some ahchohol and it wiped right clean...

 

The slit glass is to the left of the platen glass...On the 1320 it is a thin plastic film piece that can be lifted up to clean underneath it...

 

Thanks for your help...

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New Contributor
Posts: 1
Registered: ‎05-25-2017

Why is there a thin vertical line on the copy when I use the feeder Imageclass D1350

I only have this red line when I scan through the document feeder. I believe when I ran a page through it, some of the red ink from a stamp stuck to a roller or another piece of equipment when  it went through. I can't tell how to take apart the document feeder to clean the rollers or other equipment to remove the red ink inside the document feeder. Are there instructions somewhere?.

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New Contributor
Posts: 1
Registered: ‎06-29-2017

Re: Why is there a thin vertical line on the copy when I use the feeder?

I have just bought a MF229dw Why do I have a vertical line on my copy when I use the feeder, but not when I print from my computer or use the glass to make copies? How can I eliminate this vertical line?

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New Contributor
Posts: 1
Registered: ‎07-11-2017

Re: Why is there a thin vertical line on the copy when I use the feeder?

Hello

I have Canon iR1024iF it puts a vertical stripe while am printing or photocopy

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