Why is there a thin vertical line on the copy when I use the feeder?

[Ccorning]

There is a thin vertical line on copies when I use the feeder but not when I copy from the glass. The copier is new. Any ideas?

[Hammy]

Canon support traced the problem to the toner cartridges.  I was using off-brand toner.  As soon as I switched to Canon toner, the lines disappeared. 

[stripe]

I have a new ImageClass MF 229 dw.  I'm getting a black line on copies of documents coming from paper tray (not scanned or copied) and I'm using Canon toner cartridge.  How do I remedy it...it's irritating!

[bobocomms]

This appears like you are talking about the glass area vice the feeder...I am having the same issue and have cleaned the feeder and have changed the toner cartridge (which I dont believe is the problem because using the glass area does not give me streaks)...Any assistance with this is appreciated...

[Jason]

Hi, bobocomms!
 
To have a better understanding of your issue, please let everyone know the model of the printer you have.
 
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help via Email at http://Canon.us/SupportCF
 
Thanks!

[bobocomms]

We have a D1320...If you lay the document on the glass I have no lines

but if I use the feeder it does have the lines...

[bobocomms]

I found the problem...Googled the problem and came up with Slit Glass cleaning...Took a clean rag and some ahchohol and it wiped right clean...

The slit glass is to the left of the platen glass...On the 1320 it is a thin plastic film piece that can be lifted up to clean underneath it...

Thanks for your help...

[cindyc_tb]

I only have this red line when I scan through the document feeder. I believe when I ran a page through it, some of the red ink from a stamp stuck to a roller or another piece of equipment when  it went through. I can't tell how to take apart the document feeder to clean the rollers or other equipment to remove the red ink inside the document feeder. Are there instructions somewhere?.

[oldboot]

I have just bought a MF229dw Why do I have a vertical line on my copy when I use the feeder, but not when I print from my computer or use the glass to make copies? How can I eliminate this vertical line?

[Ndawula]

Hello

I have Canon iR1024iF it puts a vertical stripe while am printing or photocopy