Canon Community Canon Community

New Contributor
Posts: 1
Registered: ‎05-30-2019

Re: Why is there a thin vertical line on the copy when I use the feeder?

Your suggestion did the trick! For those who tried this and it did not work, be aware the platen is divided. At first this did not work for me, and then I noticed the platen glass is divided. My smudge was on the left part of the glass. I immediately noticed there was something adhered to the platen. I cleaned this section, and my issue has been resolved. No more black lines down my scanned documents!

powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement