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Scanner stopped relaying

apasquarelli
Apprentice

I have two Canon machines in my office and they have worked for years (IRV 4525).  An hour ago, both will not transmit scans to email.  They print an error page that the TX is incomplete.  

My scans relay to a gmail account.

 

Has anyone else started to experience this today?

2 REPLIES 2

SamanthaW
Moderator
Moderator

Thanks for posting!

While our Forum Community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products, but your dealer will be able to help you!

If you don't have a dealer, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers who are in your area! 

shadowsports
Elite

Google has been having issues with several of their services the last 3 -4 days.

 

Lots of NDR's from my clients today who use Gmail.  I'm sure it will clear up.

~Rick
Bay Area - CA
~R5C (1.0.1.1) ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 3080Ti FTW3 Ultra
~ImageClass MF644Cdw ~Pixel6 
~6D2 (v1.1.1) retiring

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