Scanner putting blank page between every scanned page (ImageClass MF644Cdw)

[smackdaddy]

I have had this printer/scanner - Canon ImageClass MF644Cdw - for over 6 months now - this has never happened.

Now, when I scan, it does a little 1 second pause in between pages and adds a blank page to the .pdf in between each scanned page - now, a 10 page scan becomes a 20 page .PDF and so on an so forth - I use this every day and I don't need to have every PDF basically double in size.

Any advice on how to fix this?  please advise - thank you!

[Hector]

Hello,

From what you are describing, it lookks like the settings are on duplex scan. You can try changing the scanner settings using the MF Scangear program on your computer.To change the settings, you can contact our support team at 1-800-652-2666, our phone agents would be happy to assist. We can also assist further in the forums but, we would need some additional information. If you can reply to the information below, we can assist further.

1. What version of the Mac or Windows operating system are you using on your computer?
2. Are you starting your scan from the computer or are you using the opration panel on the MF644Cdw?