09-28-2017 02:21 PM
Hi,
I am new in the Canon world, today I replaced a main controller PCB, and after configuration of printer on win 7 64bit, and toolbox, everytime I choose to scan for pc option color (I get) a PDF with the image, neverless with bad quality as I supect the CCD is not ok, neverless if I choose B&W mode I get a blank pdf.
The copies from ADF and from flatbed are +-, less quality on ADF.
I already programmed the values of the service card.
I could not import the rest or do a export because the other board went down.
An help would be very appreciated.
Thanks in advance,
Joao.
Solved! Go to Solution.
10-18-2017 01:49 PM
Hi,
thank you but I already overcome the problem by myself.
regards,
John
10-11-2017 10:53 AM
Hi jnobre,
Based on the specfic issue described, It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:
http://Canon.us/ContactLI
10-18-2017 01:49 PM
Hi,
thank you but I already overcome the problem by myself.
regards,
John
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