05-17-2025
01:09 PM
- last edited on
05-20-2025
11:22 AM
by
Danny
Hello guys,
I'm having some issues installing drivers for my Prograf PRO-4100S on my new laptop. For some reason when I run the installer the first window that pops up (asking to choose printer) is blank. I have attached an image screenshot below.
I have tried running the setup as administrator, turning off windows firewall etc without any success. If anyone has any suggestions, I would appreciate it.
FYI, the laptop is running Windows 11.
05-20-2025 02:44 PM
Hi Getafix,
I have tested the driver setup wizard for the imagePRGRAF PRO-4100S on a Windows 11 PC and it is working correctly (see image below).
Please ensure you are installing the file named imagePROGRAF PRO-4100S / PRO-6100S series Printer Driver Ver.5.40 (Windows). Click HERE to go to the Drivers and Downloads page for the PRO-4100S. I hope this is helpful.
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