cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

imagePROGRAF PRO-4100S Windows Driver installation issue

Getafix
Apprentice

Hello guys,

I'm having some issues installing drivers for my Prograf PRO-4100S on my new laptop. For some reason when I run the installer the first window that pops up (asking to choose printer) is blank. I have attached an image screenshot below.

Getafix_0-1747501599717.png


I have tried running the setup as administrator, turning off windows firewall etc without any success. If anyone has any suggestions, I would appreciate it.

FYI, the laptop is running Windows 11. 

1 REPLY 1

Sonya1
Product Expert
Product Expert

Hi Getafix,

I have tested the driver setup wizard for the imagePRGRAF PRO-4100S on a Windows 11 PC and it is working correctly (see image below).

Sonya1_0-1747766612998.png

Please ensure you are installing the file named imagePROGRAF PRO-4100S / PRO-6100S series Printer Driver Ver.5.40 (Windows). Click HERE to go to the Drivers and Downloads page for the PRO-4100S. I hope this is helpful.

Holiday
Announcements
12/15/2025: New firmware update available for EOS C50 - Version 1.0.1.1

11/20/2025: New firmware updates are available.

EOS R6 Mark III - Version 1.0.1

EOS R3 - Version 2.0.0

EOS R1 - Version 1.2.0

EOS R5 Mark II - Version 1.2.0

EOS R5 - Version 2.2.1

PowerShot G7 X Mark III - Version 1.4.0

PowerShot SX740 HS - Version 1.0.2


10/21/2025: Service Notice: To Users of the Compact Digital Camera PowerShot V1

10/15/2025: New firmware updates are available.

Speedlite EL-5 - Version 1.2.0

Speedlite EL-1 - Version 1.1.0

Speedlite Transmitter ST-E10 - Version 1.2.0


07/28/2025: Notice of Free Repair Service for the Mirrorless Camera EOS R50 (Black)

07/24/2025: New firmware updates are available.


07/23/2025: New firmware updates are available.

EOS R5C - Version 1.1.1.1

EOS C80 - Version 1.0.3.1


7/17/2025: New firmware updates are available.

EOS R7 - Version 1.7.1

EOS R10 - Version 1.7.0

EOS R8 - Version 1.5.0

EOS R50 - Version 1.4.0

Powershot V10 - Version 1.4.0

Powershot V1 - Version 1.1.0

EOS R50V - Version 1.1.1


05/21/2025: New firmware update available for EOS C500 Mark II - Version 1.1.5.1

02/20/2025: New firmware updates are available.

RF70-200mm F2.8 L IS USM Z - Version 1.0.6

RF24-105mm F2.8 L IS USM Z - Version 1.0.9

RF100-300mm F2.8 L IS USM - Version 1.0.8

RF50mm F1.4 L VCM - Version 1.0.2

RF24mm F1.4 L VCM - Version 1.0.3


01/22/2024: Canon Supports Disaster Relief Efforts in California
01/14/2025: Steps to resolve still image problem when using certain SanDisk SD cards with the Canon EOS R5 Mark II