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Scan Black & White MF6180DW - no image (blank pdf)

jnobre
Apprentice

Hi,

 

I am new in the Canon world, today I replaced a main controller PCB, and after configuration of printer on win 7 64bit, and toolbox, everytime I choose to scan for pc option color (I get) a PDF with the image, neverless with bad quality as I supect the CCD is not ok, neverless if I choose B&W mode I get a blank pdf.

The copies from ADF and from flatbed are +-, less quality on ADF.

 

I already programmed the values of the service card.

I could not import the rest or do a export because the other board went down.

 

An help would be very appreciated.

 

Thanks in advance,

 

Joao.

1 ACCEPTED SOLUTION

Hi,

 

thank you but I already overcome the problem by myself.

 

regards,

 

John

 

 

 

 

View solution in original post

2 REPLIES 2

James_C
Moderator
Moderator

Hi jnobre,

 

Based on the specfic issue described, It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI                  

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Hi,

 

thank you but I already overcome the problem by myself.

 

regards,

 

John

 

 

 

 

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