05-26-2023 06:18 PM
I have a small plastic part that fell off of something when I opened the rear panel of my MB2320 printer to clear a paper jam. I can't figure out where it goes and the printer was working fine until the paper jam. I am attaching a photo with the hope that someone can help me reattach it wherever it goes.
07-11-2023 02:21 PM
Hello AspenQn,
If that part of the paper feed fell off, it looks like the printer needs service. We don't have any service manuals available for that model. In this situation, I would suggest contacting support over the phone at 1-800-652-2666 or logging into your MyCanon account. Our agents would be happy to see if they can walk you through reattaching the part or they can provide any available service options.
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
09/26/2023: New firmware updates are available.
CN-E45-135mm T 2.4 L F - Version 1.4.0
EOS 1DX Mark III - Version 1.8.0
08/18/2023: Canon EOS R5 C training series is released.
07/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
PowerShot Elph 360HS - Version 1.1.0.0
PowerShot SX420 IS - Version 1.1.0.0
PowerShot 620 HS - Version 1.1.0.0
PowerShot SX720 HS - Version 1.1.0.0
PowerShot G1X Mark III - Version 1.1.0.0
PowerShot G7X Mark II - Version 1.2.0.0
PowerShot G9X Mark II - Version 1.1.0.0
03/30/2023: New firmware updates are available.
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.