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imageCLASS MF753Cdw Can't clear printer spooler and kill jobs

Caprso
Contributor

I have an Color ImageCLASS MF753Cdw. I had two jobs that failed to print so I tried to cancel them. Now I have two "canceled" jobs in the spooler that won't clear. The jobs were simply printing out a 4-page PDF. I tried deleting the spooler but got an error message that I can't do that while  job is in process. (That's one of the recommended ways to clear to spooler.)  Also tried to reboot the system and the printer. No joy. Any thoughts? 

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