ImageClass 733Cdw "Cannot Communicate With Scanner"

[dmscotto]

Just updated to Windows 11 and now my ImageClass 733Cdw will print, but won't scan. I get an error message that says Cannot Communicate with Scanner. The cable may be disconnected, or the scanner may be turned off. 

I have uninstalled the drivers and reinstalled along with the software. No luck. The phone number for tech support does not answer the phone calls. Am I out of luck? 

[Danny]

Thanks for joining the conversation, dmscotto!

This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter and you're based here in the United States, you can call our imageCLASS support line at 1-800-OK-CANON (1-800-652-2666).  They're open Monday through Friday.  You can slso click HERE search our knowledge base or register your Canon gear HERE to access additional support options.

Thanks and have a great day!