Canon Community Canon Community

New Contributor
Posts: 2
Registered: ‎04-05-2018
Accepted Solution

Problem Trying to Scan on MF244dw

Have 2 devices (PC with Windows 10 and brand new iPod) connected to printer via Bluetooth.  Printing works fine. I receive a "Connect Computer" message, however, wehn I press either "Scan to PC1" or "Scan to PC2" buttons. Can't figure out how to resolve??

Product Expert
Posts: 402
Registered: ‎02-28-2017

Re: Problem Trying to Scan on MF244dw

Hi DinDenver                     


Based on the described issue, it is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement