Print distortion Canon Imageclass LBP622Cdw

[Mclaugks]

 

Hello!

I am getting the same print issue as shown in the picture every 2nd or 3rd page on my Canon Imageclass LBP622Cdw. Is this something that is easily remedied? I’m assuming no, but any advice would be greatly appreciated.

[Hector]

Hello, 

The image looks like there is an obstruction in the paper path or a paper feeding issue. In this situation, you can try opening the printer and checking for any torn paper/obstructions using the steps in the link HERE. You can also try reloading the paper and checking the stack for any bends or if there is too much paper loaded. If that does not resolve the issue, it looks like there might be something wrong with the hardware. You can check your available service options by logging into your MyCanon account or contacting support at 1-800-652-2666.