No 2-Sided copying option - MF632Cdw

[KBPCAL]

I am trying to make a copy of a 2 sided document.

I can't find anywhere in the settings where it lets me choose this option. The manual shows the settings should be there, but they are not.

What is going on?

[reneebolden]

Any update on this?  I'm having this problem, also.

[tonysy]

No update from me.. still an issue.

[reneebolden]

After calling Canon, this model is unable to do duplex scanning.  The imageclass 700 series can, tho.

[stuartk7]

Did you ever get this sorted?

I have same issue using the top auto loader.  If you put your original on the glass it will prompt you to turn it over and rescan - then print.  A rather useless way to make double sided copies IMHO.

[sprayz]

Since the machine can't duplex scan, how do I copy a 2-sided document into 2 individual pages?

[abdnoure]

Ok I will try this and call if it doesn’t work. Thank you!

[tonysy]

No. The documentation states the option should be enabled, but it's obviously not. I haven't been able to wade through the documentation to enable it.

[Patrice]

Hi tonysy.

It is possible that the other user has the MF634Cdw, which is why the 2-sided to 2-sided option was available. The MF632Cdw and MF731Cdw support manually copying 2-sided documents only from the platen. The document feeder does not support automatic duplex scanning. Please view more at the link below:

Manually Copying 2-sided Originals on the Platen

Regarding not being able to see the option for Copy in initialization menu, Copy is located under [Function Settings], so you will need to select this option if you do not see the 1-sided to 2-sided option.