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New Contributor
Posts: 1
Registered: ‎02-08-2019

Re: No 2-Sided copying option - MF632Cdw

Did you ever get this sorted?

 

I have same issue using the top auto loader.  If you put your original on the glass it will prompt you to turn it over and rescan - then print.  A rather useless way to make double sided copies IMHO.

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Occasional Contributor
Posts: 6
Registered: ‎01-21-2019

Re: No 2-Sided copying option - MF632Cdw

No. The documentation states the option should be enabled, but it's obviously not. I haven't been able to wade through the documentation to enable it.
New Contributor
Posts: 1
Registered: ‎02-24-2019

Re: No 2-Sided copying option - MF632Cdw

I wouldn't say asking about a reply after 7 days is asking for immediate help.

New Contributor
Posts: 2
Registered: ‎03-01-2019

Re: No 2-Sided copying option - MF632Cdw

Any update on this?  I'm having this problem, also.

Occasional Contributor
Posts: 6
Registered: ‎01-21-2019

Re: No 2-Sided copying option - MF632Cdw

No update from me.. still an issue.

New Contributor
Posts: 2
Registered: ‎03-01-2019

Re: No 2-Sided copying option - MF632Cdw

[ Edited ]

After calling Canon, this model is unable to do duplex scanning.  The imageclass 700 series can, tho.

Product Expert
Posts: 674
Registered: ‎09-30-2013

Re: No 2-Sided copying option - MF632Cdw

Hi tonysy.

 

It is possible that the other user has the MF634Cdw, which is why the 2-sided to 2-sided option was available. The MF632Cdw and MF731Cdw support manually copying 2-sided documents only from the platen. The document feeder does not support automatic duplex scanning. Please view more at the link below:

 

Manually Copying 2-sided Originals on the Platen

 

Regarding not being able to see the option for Copy in initialization menu, Copy is located under [Function Settings], so you will need to select this option if you do not see the 1-sided to 2-sided option.

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