New MF733CDW Printer - End of Cartridge Lifetime

[soltree]

Hi Canon Community,

I recently purchased new mf733cdw from office depot and I see the 'end of cartridge life' warning on the display.

I thought new canon printer is coming with the new cartridges.

Does Anyone have the issue? Any idea what I should do?

Thanks,

James

[Patrice · Accepted solution]

Hi soltree.

Please call us at 1-800-OK-CANON (652-2666), Monday - Friday 10:00 a.m. to 6:30 p.m. A representative will be able to further assist you.

[soltree]

Thank you. I just called the help desk and my serial number is already in the system. This means there is previous owner. Office Depot sold me the used one that still has the technical problem. I will talk to the retailer.